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Building the This Bar Team : An Orientation Focused on Hospitality Excellence

At Morgan Wallen’s This Bar and Tennessee Kitchen, delivering an exceptional experience goes beyond the menu and live music lineup – it starts with our team. That’s why TC Restaurant Group hosted a comprehensive two-day orientation to welcome the new This Bar employees to the TCRG community and immerse the staff in our ‘headlining hospitality’ philosophy.

 

May24 TB Orientation photo 1

 

The orientation kicked off with the TC Restaurant Group Leadership Team introducing themselves and extending a warm welcome to the new hires. Company Directors emphasized the importance of this exciting partnership with Morgan Wallen while reinforcing our steadfast commitment to quality guest service. The Director of Employee Personnel provided a thorough walkthrough of the company handbook, covering This Bar policies, safety protocols, and workplace conduct – all geared towards fostering a positive environment for employees and guests alike. After getting acquainted with TCRG’s values, the new hires watched the TCRG safety video, which covers TC Restaurant Group’s safety protocols, the group’s deep relationships with city officials, and their commitment to continuous innovation in guest and staff safety. The new hires then changed into team-exclusive t-shirts to capture headshots and fun social media content.

On day two, the orientation shifted its focus to equipping the team with the tools and knowledge necessary to thrive in their roles. The venue management team detailed company standards and event logistics, while the Executive Chefs covered food safety certifications and culinary quality control. The beverage team reviewed bar policies, safe-serve education, and beverage programming training. New Hires were also required to participate in the State of Tennessee’s Safe Bar Program.

 

 

 

TC Restaurant Group understands that exceptional guest experiences are born from exceptional team members. Through its orientation program, TCRG invests not only in the skills but also in the spirit of its employees, developing a culture of pride, passion, and purpose.

TC Restaurant Group is excited to welcome 100+ new hires to Morgan Wallen’s This Bar and can’t wait to open the doors to welcome guests into this one-of-a-kind venue. From the friendly hosts and talented bartenders to the flavor-packed menus developed by the culinary team, This Bar’s team is fired up to bring Morgan Wallen’s vision to life in the heart of Music City.